Package for girlfriends

§ 1 PETS IN THE HOTEL

1. Only dogs are allowed on the premises of the Hotel after compliance with the rules established by the Hotel in these regulations. Please note that other pets are not permitted to stay on the property due to the safety of the hotel guests.

2. The hotel reserves the right to refuse to accept a dog whose breed is generally considered dangerous or aggressive and dogs whose weight exceeds 20 kg.

3. Dogs stay is possible only after individual contact and consent of the Hotel to stay with the dog.

4. Accommodation of hotel guests arriving with a dog is possible only in the designated rooms, in a separate part of the Hotel. In case of no prior notice of stay with the dog and no designated rooms, stay with the dog will not be possible.

§ 2 BOOKING A HOTEL GUEST'S STAY WITH A DOG

1.The condition of admission to the Hotel is to report the arrival with the dog during the booking with the specification of the breed and weight of the dog and confirmation of such reservation by the Hotel.

2. The hotel accepts guests only with healthy dogs with a health book with confirmation of current vaccinations and deworming. The owner of the pet is obliged to have an up-to-date pet health book during his stay at the Hotel and present it at the request of the staff.

3. When arriving at the Hotel, the owner of the dog declares that the animal is healthy and does not pose a threat to other persons and dogs in the Hotel and accepts the terms of these Regulations by signing a statement on the contents of the attachment to the Regulations.

§ 3 RULES FOR STAYING A DOG IN THE HOTEL

1. Dogs whose stay was notified during the reservation may be introduced by their owner to the Hotel and kept only in the owners' rooms.

2. Staying in public areas of the Hotel, the Owner is obliged to keep the dog on a leash and muzzle.

3. There is an absolute ban on introducing the dog to restaurants, children's playroom, gym, SPA zone and recreational areas, including terraces on the side of Lake Wisełka.

4. The owner of the dog is obliged to clean the feces left by the animal both in the room and in the public areas in the building and the surroundings of the Hotel. The obligation to clean up impurities after the guide dog does not apply to persons who are blind and/or in a wheelchair.

5. It is not permissible to use the hotel bed linen, towels and dishes for the needs of the dog. The dog is not allowed on the bed, sofas, armchairs that are the equipment of the Hotel.

6. The owner is obliged to have his own bedding and bowls for water and food for the dog. The owner provides the dog with access to fresh water and food.

7. If you leave the dog alone in the room, leave the hanger on the door handle on the outside of the door ““my pet is in the room”.

8. The owner is responsible for keeping his dog quiet in the room and not disturbing the peace of other guests of the hotel. The dog should not be left alone in the room if during this time it disturbs the peace of other guests and it lasts more than 20 minutes.

9. In case of repeated complaints from hotel guests or staff, the hotel reserves the right to request the removal of the dog from the Hotel. In extreme conditions, when contact with the Owner will not be possible, the Hotel reserves the right to enter the room, also with the possible assistance of appropriate services and to take the dog to the nearest animal shelter. All costs resulting from the above actions are covered by the owner of the animal.

10. Cleaning of the room in which the dog is staying for safety reasons is carried out only in the presence of the Owner or during the absence of the dog in the room. In order to arrange the time, please contact the hotel staff.

11. The owner is obliged to attach the leash with the dog while on the terrace to a special hook mounted in the lower part of the terrace.

§ 4 FEES FOR A DOG'S STAY AT THE HOTEL

1. The stay of each dog in the Hotel is payable.

2. The fee for the stay of one dog in the Hotel is accordingly:

a) small dogs up to 10 kg — 90 PLN per day;

b) large dogs over 10 kg - 150 PLN per day.

3. In case of failure to inform the reception of the Hotel about the possession of a dog in the Hotel:

a) a fee is charged for the dog's stay in the amount of 150% of the fee indicated in point 2.

b) The hotel guest is obliged to change the room by occupying a room intended for staying with dogs;

c) The hotel guest pays a flat fee of PLN 500 for carrying out sterilization of the occupied room not intended for staying with the dog.

4. If the mattress, carpeting or other equipment of the room in which the dog is staying or parts of the equipment of the Hotel and its surroundings are soiled by the dog (hair, mud) or damaged, this also applies to vegetation on the premises, the owner is obliged to cover the costs of repairing them or replacing them with new ones based on the Hotel's valuation.

5. The lump sum cost of replacing the soiled/destroyed by the dog set of hotel bedding is set at PLN 400.

6. The owner of the dog is materially responsible for all damage caused by him, both to the property of the Hotel and other Hotel Guests.

7. In the event of a state of danger resulting from the dog being in the Hotel, the dog owner shall cover all costs of calling the appropriate services to the Hotel and the possible stay of the dog in the shelter.

§ 5 FINAL PROVISIONS

1. The owner of the dog is obliged to comply with the hotel regulations concerning the maintenance of night silence in the hotel and not disturbing the peace of other hotel guests and other dogs staying in the Hotel.

2. In case of repeated complaints from other Hotel Guests regarding the stay of the dog in the Hotel and non-compliance with the Terms and Conditions, the Hotel reserves the right to immediately terminate the stay with the dog without refund of the paid payment for the stay.

3. The Owner declares that he has read the Terms and Conditions.

Preamble

Bearing in mind the content of the United Nations Guidelines on Business and Human Rights, recognizing the important role of business in ensuring respect for children's rights, in particular the right to protect their dignity and freedom from all forms of harm, “Credit Sureties” Sp. z o. o. (hereinafter “the Company”) adopts this document as a model of rules and procedures applicable in case of suspicion that a child who is staying at the Conference Centre — Training in Wiselka Hotel GLAR Conference & SPA (hereinafter referred to as “Hotel”) there is harm and in order to Prevention of such hazards. We will implement the child protection policy in our Hotel through these rules:

1. The hotel conducts its operations with the utmost respect for human rights, in particular the rights of children as vulnerable persons.

2. The hotel recognizes its role in conducting socially responsible business and promoting desirable social attitudes.

3. In particular, the Hotel emphasises the importance of the legal and social obligation to notify law enforcement authorities of any suspected offence to the detriment of children and undertakes to train its staff in this area.

4. The Hotel undertakes to educate the Staff on the circumstances indicating that a Child in the property may be harmed and how to respond quickly and appropriately to such situations.

5. One form of effective prevention of child abuse is the identification of the child in the facility and his/her relationship with the adult with whom she is staying in the facility. The hotel staff takes all possible steps to identify the child and his relationship with the adult with whom he is located at the property.

6. Meaning of concepts:

a) Child/Minor — any person under 18 years of age;

b) Hotel Worker/Staff - Person engaged by “Poręacje Kredytowe” Sp. z o. o. to perform duties in the Hotel, regardless of the method of entrusting these duties, including a person employed under a civil law contract, an apprentice, an intern and a volunteer, regardless of the citizenship and age of that person.

I. RULES ENSURING SAFE RELATIONS BETWEEN MINORS AND HOTEL EMPLOYEES, IN PARTICULAR CONDUCT NOT ALLOWED AGAINST MINORS:

1. Personnel contact with children should only take place during working hours and concern the objectives of the Personnel's responsibilities. Staff are obliged to act in an open and transparent manner to others in order to minimize the risk of misinterpretation of their behaviour and, moreover, to ensure that they remain within sight or hearing of other members of the Staff when conducting activities with Children.

2. Hotel employees who have direct contact with minors should perform their tasks in a way that ensures respect for the rights of third parties, in particular the rights of Children, respectfully and politely and culturally, refraining from any behavior that could violate the Minor's personal space, cause him a sense of danger, discomfort or fear.

3. The staff is obliged to consider each time whether the reaction, communication or action towards the Child is appropriate to the situation, safe, justified and fair to other Children, and in communication with the Children they are obliged to be patient, listen carefully to the Children and give them answers appropriate to their age and situation, taking into account the possible disability of the Child.

4. When making decisions concerning the Child, the staff is obliged to inform them about it and try to take into account his expectations. Respecting the right of the Child to privacy, if it is necessary to waive the principle of confidentiality in order to protect the Child, the staff is obliged to explain this to him as soon as possible.

5. In particular, it is unacceptable:

- the use of any form of violence against minors, whether verbal and even more so physical, including shaming, humiliating, disrespecting and insulting the Child, yelling at the Child in a situation other than that arising from the safety of the Child or other Children; beating, poking, pushing, any violation of the physical integrity of the Child, touching the Child in a way that may be considered indecent or inappropriate;

- disclosure of sensitive information concerning the Child to unauthorized persons, including other Children, while the prohibition covers both the image of the Child and information about his family, economic, medical, guardianship and legal situation;

- recording the image of the Child (filming, voice recording, photographing) for private needs, as well as enabling third parties to consolidate the images of Children without the prior consent of the Child's Guardians and the Child himself;

- establishing any relationship with the Child, in particular romantic or sexual, through private communication channels (private telephone, e-mail, instant messaging, social media profiles), making inappropriate proposals, including sexual comments, jokes, gestures and sharing sexual and pornographic content with children regardless of their form; inviting Children to their place of residence, meeting them outside of working hours;

- offering children alcohol, tobacco products or illicit substances, as well as using them in the presence of Children.

6. Hotel employees should pay attention to disturbing behavior of minors, which may indicate their harm and should attempt to contact the minor in case of suspicion of such harm. If a minor tries to establish contact with an employee, he should listen to him and, if possible, obtain the fullest possible information about the situation of the minor. The staff is obliged to assure Children that if they are uncomfortable in any situation, in the face of a particular behavior or words, they can tell the Staff or the Hotel Director about it and they can expect appropriate response and/or their assistance.

7. Care for minors with special educational needs or with disabilities:

a. minors with special needs and disabilities usually require greater care. Staff are expected to provide detailed sensitivity in such cases, coupled with the issuance of clear and unambiguous communications. Of great importance is attentive listening to minors. Do not neglect what they say;

b. if there is a need to assist a minor with disabilities in personal activities, staff should provide it with full understanding of the problem and with the documented consent of the parent (guardian);

c. Minors with disabilities or with specific difficulties may be excluded from the group more quickly than others. For this reason, the ability to listen to such children by the staff is given special attention, especially since difficulties may arise in expressing their feelings by them.

II. RULES AND PROCEDURES FOR IDENTIFYING THE MINOR STAYING IN THE HOTEL AND HIS RELATIONSHIP WITH THE ADULT WITH WHOM HE IS STAYING:

1. Whenever possible, identify the child and his relationship with the adult with whom he is staying at the Hotel. Identification is compulsorily carried out by the reception staff upon check-in at the Hotel and by other employees in unusual and/or suspicious situations indicating a possible risk of harming the child.

2. To identify the child and his/her relationship in relation to the person with whom he is staying in the facility, Staff:

a. asks about the identity of the child and the relationship of the child in relation to the person with whom he arrived at or is staying in the facility. To do this, you can ask for a child's identity document or other document confirming that an adult has the right to custody of the child in the facility (e.g. a child's identity document indicating kinship, a civil status record, a court decision). In the absence of an identity document, you must ask for the details of the child (name, surname, address, PESEL number);

b. in the absence of documents indicating the relationship between the child and the adult, the adult and the child should be asked about this relationship;

c. if the adult is not the parent or legal guardian of the Child, ask whether he has a court decision on the custody of the Child or the notarial consent of the parent to travel with the child or a document proving the parents' consent to the joint departure of the adult with the child (e.g. a written statement).

d. If an adult does not have a parental consent document, please ask for the telephone number mentioned above to call and confirm that the child is staying in the facility with a foreign adult with the knowledge and consent of the parents/legal guardians.

3. In case of resistance by an adult to the presentation of the child's document and/or the indication of the relationship, the Staff shall explain that the procedure serves to ensure the safety of children using the Hotel and has been developed in consultation with the NGOs operating in this subject. After explaining the matter in a positive way, Staff thank you for the time spent making sure that the Child is well cared for and emphasizes once again that the procedure is designed to ensure the safety of children.

4. In case of difficulties with identifying the Child and obtaining confirmation that the Child is in the Hotel with the consent of the legal guardians, the Staff shall inform the supervisor or the Hotel Director. From the moment the first doubts arose, both the child, especially if he is affected by a disability, and an adult should be under constant surveillance by the staff and not be left alone. In such a situation, the staff shall apply the rules and procedures for responding to the reasonable assumption that the welfare of a minor in the Hotel is at risk.

III. RULES AND PROCEDURES FOR RESPONDING IN CASE OF REASONABLE ASSUMPTION THAT THE WELFARE OF A MINOR LOCATED ON THE PREMISES OF A HOTEL FACILITY OR USING TOURIST SERVICES IS AT RISK:

1. All employees are responsible for accepting reports of incidents endangering the minor and providing support to him. The staff is obliged to immediately inform the immediate supervisor or the Hotel Director in oral form, as well as in writing, by submitting an appropriate work note on the course of the event. The note may be in written or e-mail form.

2. Where Staff, including employees of other departments of the hotel than the reception, e.g. floor service, bar and restaurant staff, SPA zone, security and others, witnesses unusual and/or suspicious situations involving Children, they should immediately notify the supervisor or the Hotel Director, who will decide to intervene. The transfer of information should take place on the same day as the employee becomes suspicious or informed. If the employee is no longer present at the Hotel on a given day, he is obliged to provide information by phone.

3. A reasonable suspicion of child abuse occurs when:

a. the child revealed to the hotel employee the fact of harm,

b. Employee observed harm,

c. The child is wearing signs of harm (e.g. scratches, bruises), and the responder responds incoherently and/or chaotically and/or becomes embarrassed or there are other circumstances that may indicate harm, e.g. finding pornographic material involving children in an adult's room.

4. Forms of Child Abuse:

a. committed a crime to the detriment of a child (e.g. sexual exploitation, child abuse),

b. there was another form of harm, which is not a crime, such as screaming, physical punishment, humiliation,

c. there was a neglect of the child's life needs (e.g. related to nutrition, hygiene or health).

5. In case of reasonable suspicion of committing a crime to the detriment of the Child, the Child and the person suspected of harming the Child should be prevented from being removed from the Hotel. In justified cases, civic detention of the suspected person may be carried out. In such a situation, until police arrive, keep that person under the supervision of two employees in a separate room away from view of other guests. In this case, it is necessary to take care of the safety of the child. The child should be in the care of an employee until the arrival of the police.

6. In case of reasonable suspicion that an offence related to the child's contact with the offender's biological material (sperm, saliva, epidermis) has occurred, it is necessary to prevent the child from washing and eating/drinking until the arrival of the police.

7. After the reception of the child by the police, the surveillance material and other relevant evidence (e.g. documents) concerning the incident must be secured and, at the request of the services, provide a copy of it by registered mail or in person to the prosecutor or police.

8. Where child abuse has been reported by a member of Staff, the person shall be removed from all forms of contact with children (not only the child who is wronged) until the case is clarified.

9. In the event that a member of the Hotel Staff has committed a form of harm against a child than committing a crime to his detriment, the Hotel Manager should examine all the circumstances of the case, in particular listen to the person suspected of harm, the child and other witnesses of the incident. Where the violation of the welfare of the child is significant, in particular where discrimination or violation of the dignity of the child has occurred, the termination of the legal relationship with the person who committed the harm should be considered or recommend such a solution to the superiors of that person. If the person who committed the harm is not directly employed by the Company, but by a third party, then the prohibition of that person entering the institution should be recommended and, if necessary, terminate the contract with the cooperating institution.

10. In case of suspicion of harming a child by another child in the Hotel, it is necessary to interview the child suspected of harming the child and his carers, as well as separately with the child subjected to the abuse and his guardians. In addition, you should talk to other people with knowledge of the event. Together with the caregivers of the abusive child, a corrective plan should be developed to change unwanted behaviors. A plan should be drawn up with the caregivers of the child subjected to harm, including ways to isolate him from sources of hazard. During conversations, make sure that the child suspected of harming another child is not being harmed by caregivers, other adults or other children. If such circumstances are confirmed, intervention should also be taken in relation to this child.

11. All persons who have received information about child abuse or related information in connection with the performance of their official duties are obliged to keep that information confidential, excluding information provided to authorised institutions in the context of intervention measures. There is an absolute ban on reporting on such events by the media.

IV. PROCEDURES AND PERSONS RESPONSIBLE FOR FILING NOTIFICATIONS OF SUSPECTED OFFENCE TO THE DETRIMENT OF A MINOR AND NOTIFYING THE GUARDIAN COURT:

1. In case of an emergency, in case of suspicion that the child's life is at risk or is in danger of serious injury, the relevant services (police, ambulance) should be informed immediately by calling 112 or 998 (ambulance). The services shall be informed by the staff member who first received the threat and then completes the Intervention Protocol.

2. In the event of difficulties with identifying the Child and the absence of confirmation that the Child is in the Hotel with the consent of the child's legal guardians, the Superior, who has been notified of the situation, decides to notify the police or, in case of doubt, take over the conversation with a suspicious adult for further clarification. In the event that the interview confirms the conviction of an attempt or commission of a crime to the detriment of the child, the supervisor shall notify the police of this fact.

3. Depending on the situation and place outside the situations referred to in points 1 and 2, the Superior or Hotel Manager verifies, on the basis of the information of the Staff, to the extent that the suspicion of child abuse is justified. To this end, it selects appropriate measures to clarify the situation or decide to carry out the intervention and then determine which entities and institutions should be informed of the suspected abuse of the minor.

4. Interventions in cases of child abuse are conducted by the Hotel Director, who may permanently appoint another person for this task. In the event of appointment of such a person, his/her data (name, surname, email, telephone) will be communicated to Personnel, children and guardians. If another person is appointed to conduct interventions under the term Hotel Director shall be understood as the person responsible for conducting the intervention.

5. Where child abuse has been reported, the Hotel Manager conducts an interview with the child and other persons who have or may have knowledge of the incident and about the personal (family, health) situation of the child, in particular his guardians. The director of the institution seeks to determine the course of the event.

6. The Director of the Hotel informs the guardians about the obligation to report suspected child abuse to the appropriate institution (prosecutor's office/police or family guardianship court).

7. After informing the guardians in accordance with the preceding point, the Hotel Manager submits a notice of suspicion of a crime to the prosecutoration/police or a request for inspection of the family's situation to the district court, family department and juvenile department, social service center.

8. In the event that an offence has been committed against a Child, the Hotel Director draws up a notice about the possibility of committing a crime and transfers it to the local police or prosecutor's office.

9. If the person suspected of harm is a child aged between 13 and 17 years and his conduct constitutes a punishable act, the local family court or police must also be informed by written notice.

10. If the person suspected of harming is a child over 17 years of age and his conduct constitutes a criminal offence, the local police or prosecutor's office must be informed by written notice.

11. In the event that the conversation with the carers shows that they are not interested in helping the child, ignore the event or otherwise do not support the child who has suffered harm, the Hotel Manager draws up a request for inspection into the situation of the family, which he addresses to the competent family court.

12. A protocol shall be drawn up from the course of each intervention, which shall be annexed to the intervention register maintained by the institution.

13. In the case of notification to the Police or other authorized services, the relevant provisions of making personal data available to the state services shall apply to the transfer to them of personal data of adults and minors.

V. THE SCOPE OF COMPETENCE OF THE PERSON RESPONSIBLE FOR PREPARING THE PERSONNEL OF THE ENTITY FOR THE APPLICATION OF THE STANDARDS, THE PRINCIPLES OF PREPARING SUCH PERSONNEL FOR THEIR APPLICATION AND THE METHOD OF DOCUMENTING THIS ACTIVITY:

1. The standards shall enter into force on 23 July 2024.

2. The announcement of standards is made by posting them on the Hotel's website and by posting them at the Hotel Reception, also in an abbreviated version, intended for children until 31 July.

3. The Hotel Director familiarizes the employees with the content of the Standards and communicates the rules for their application, which is done by sending the text additionally electronically, while this applies to all employees within 14 days from the introduction of the standards and each time when hiring a new employee or entrusting new duties with the participation of Children.

4. The staff of the Hotel confirms in writing familiarization with the Company's documentation and the rules of application of protection measures against threats of sexual crime and the protection of minors by submitting an appropriate statement.

5. The Hotel Director is responsible for training Hotel employees in the application of Standards of Protection of Minors and procedures in force in the Company, in particular in the scope of:

a. the need to react and report undue delay to the supervisor unusual or suspicious situations in which there is a suspicion of child abuse;

b. the manner of communication with the Minor and prohibited behavior.

6. The trainings referred to in point 5 are carried out periodically not less than once a year, attendance at the training is confirmed by a personal list of attendance.

7. At least once every two years, the Company will evaluate the standards in order to ensure their adaptation to current needs and compliance with applicable regulations. The conclusions of the evaluation will be documented in writing.

8. An internal record of disclosed or reported incidents or events threatening the welfare of the minor shall be created, which is kept in the Hotel, for which the manager of the Hotel is responsible.

Management Board of the Company

Standards for the protection of minors in Hotel GLAR Conference & SPA - version for children

Dear Young Guest,

We are happy to host you in our hotel! Your safety and well-being are paramount to us. Below are the rules that help us take care of you and other young guests. Please read them carefully.

I. We care about your safety on the premises of the Hotel

• Always try to move around the Hotel in the company of parents or guardians.

• You can use some places only in the presence of parents or guardians, for example, a gym, swimming pool, sauna and spa area.

• If you get lost or need help, report to the nearest hotel employee, e.g. at the reception. Our employees wear business outfits and IDs so you can easily recognize them.

• Places you need to know: evacuation exits, reception, restaurant.

• Remember, no one can hurt, scream, challenge, push, beat, jerk, humiliate or embarrass you with your nudity, for example. We say NO to all forms of violence.

II. Be cautious

• Always keep your room card in a safe place and do not give it to anyone else.

• Do not open the door to strangers. If someone is knocking on your door and you are not sure who it is, ask your parents first or call the front desk.

• If a stranger is trying to talk to you or proposes something to you, inform your parents or a hotel employee immediately.

• No one can take pictures of you without your consent and the consent of your parents or guardians.

• Always use the pool in the presence of adults. Our lifeguards are here to ensure your safety.

• Do not enter the sauna area without parents/guardians!!! You can use it at the allotted time. The use of the sauna is an intimate process and should be carried out in comfortable conditions. Just as children should not witness nudity, sauna users do not want to feel self-conscious about the presence of children.

• Do not run in the Hotel. Running around the pool is especially dangerous because you can slip. Running along corridors, stairs, in a restaurant or terrace, you pose a danger not only to yourself, but also to other people staying there.

III. Use the Internet safely

• When using the hotel's Wi-Fi, remember about network security.

• Do not share your personal information and inform parents if something concerns you.

IV. Respect other people staying at the Hotel

• Remember to always be polite and respect other guests and hotel staff.

• Be friendly to other children staying at the Hotel. In harmony with others, use the Playroom.

• Try to maintain order in your room and on the premises of the Hotel.

V. Report problems

• If something worries you or something bad happens, tell your parents, guardians or hotel staff immediately.

• Report to us if there is any harm happening to other children.

• Do not be afraid to talk about your feelings and experiences of harm.

VI. Remember

We are here to help you and make your stay safe and enjoyable. If you have any questions or need help, you can always contact us directly, by phone +48 91 327 55 00 email recepcja@hotelglar.pl

We wish you a pleasant stay!