§ 1 ANIMALS IN THE HOTEL
1. Only dogs are allowed on the Hotel premises after meeting the rules established by the Hotel in these Regulations. Other animals, due to the safety of Hotel Guests, are not allowed to remain on the premises.
2. The Hotel reserves the right to refuse to accept dogs whose breed is commonly considered dangerous or aggressive and dogs whose weight exceeds 20 kg.
3. The stay of dogs is possible only after individual contact and consent of the Hotel to stay with a dog.
4. Accommodation of hotel guests arriving with a dog is possible only in rooms designated for this purpose, in a separate part of the Hotel. In the absence of prior notice of staying with a dog and the lack of designated rooms for this purpose, staying with a dog in the facility will not be possible.
§ 2 RESERVATION OF A HOTEL GUEST WITH A DOG
1.The condition for admission to the Hotel is to notify the guest of the arrival with a dog during the reservation process, specifying the breed and weight of the dog and confirming such reservation by the Hotel.
2. The Hotel accepts Guests only with healthy dogs, having a health book with confirmation of current vaccinations and deworming. The owner of the animal is obliged to have an up-to-date health booklet of the animal during the stay at the Hotel and present it at the request of the staff.
3. The owner of the dog arriving at the Hotel declares that the animal is healthy and does not pose a threat to other people and dogs in the Hotel and accepts the terms of these Regulations by signing a statement with the contents of the attachment to the Regulations.
§ 3 THE RULES OF STAYING A DOG IN THE HOTEL
1. Dogs, the stay of which has been reported at the time of reservation, may be brought by their owner to the Hotel and kept only in the rooms of the owners.
2. While in public areas of the Hotel, the Owner is required to keep the dog on a leash and muzzled.
3. It is strictly forbidden to bring a dog into the restaurant, children's playroom, gym, SPA area and recreational areas, including terraces facing Lake Wiselka.
4. The owner of the dog is always obliged to clean up the excrement left by the animal both in the room and in public areas of the building and the surroundings of the Hotel. The obligation to clean up after the guide dog does not apply to blind and/or wheelchair users.
5. It is unacceptable to use hotel bed linen, towels and dishes for the needs of the dog. The dog is not allowed on the bed, sofas, armchairs that are equipment of the Hotel.
6. The owner is required to have his own bedding and bowls for water and food for the dog. The owner shall provide the dog with access to fresh water and food.
7. If you leave your dog alone in the room, you must leave a tag on the door handle on the outside of the door “”my pet is in the room”.
8. The owner is responsible for keeping his dog quiet in the room and not disturbing other hotel Guests. The dog should not be left alone in the room if it disturbs other guests at the time and lasts more than 20 minutes.
9. In the case of repeated complaints from hotel guests or staff, the hotel reserves the right to request the removal of the dog from the hotel. In extreme conditions, when contact with the Owner will not be possible Hotel reserves the right to enter the room , also with the possible help of the relevant services and take the dog to the nearest animal shelter. All costs resulting from the above actions shall be borne by the Owner of the animal.
10. Cleaning of the room in which the dog is staying for safety reasons is carried out only in the presence of the Owner or during the absence of the dog in the room. In order to determine the time, please contact the Hotel staff.
§ 4 FEES FOR THE STAY OF A DOG IN THE HOTEL
1. The stay of each dog in the Hotel is payable.
2. The fee for the stay of one dog at the Hotel is respectively:
a) small dogs up to 10 kg - 90 PLN per day;
b) large dogs over 10 kg - 150 PLN per day.
3. In case of failure to inform the Hotel reception about having a dog in the Hotel:
a) the dog will be charged 150% of the fee indicated in point 2.
b) The hotel guest is obliged to change the room occupying a room designated for the stay with dogs;
c) The hotel guest shall pay a flat fee of 500 PLN for sterilization of the occupied room not designated for stay with dog.
4. If the mattress, carpeting or other furnishings of the room occupied by the dog or parts of the Hotel equipment and its surroundings are soiled (hair, mud) or damaged by the dog, this also applies to vegetation on the premises, the owner is obliged to cover the cost of their repair or replacement with new ones based on the valuation of the Hotel.
5. The lump sum cost of replacing a set of hotel bedding soiled/damaged by the dog is set at 400 PLN.
6. The owner of the dog is materially liable for all damages caused by the dog, both to the property of the Hotel and other hotel guests.
7. In the event of an emergency arising from the dog's stay in the Hotel, the owner of the dog shall pay all costs of calling the appropriate services to the Hotel and the possible stay of the dog in the shelter.
§ 5 FINAL PROVISIONS
1. The owner of the dog is obliged to comply with the hotel regulations regarding the observance of quiet hours at the hotel and not to disturb other hotel Guests and other dogs staying at the Hotel.
2. In the case of repeated complaints from other Hotel Guests regarding the stay of the dog in the Hotel and non-compliance with the Rules and Regulations, the Hotel reserves the right to immediately terminate the stay of Guests with their dog without refunding the paid stay fee.
3. The owner declares that he has familiarized himself with the Rules and Regulations.
